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Terms & Conditions

TERMS & CONDITIONS

rarevelvetofficial.com

Effective Date: July 4, 2026

Welcome to rarevelvetofficial.com (the "Site"). This Site is owned and operated by Rare Velvet LLC, a US-based company. Throughout these Terms, the terms "we," "us," "our," and "Rare Velvet" refer to Rare Velvet LLC. By accessing or using this Site, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please discontinue use of the Site immediately.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SITE OR MAKING A PURCHASE. YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS.

  1. About Rare Velvet LLC

    • What we do. Rare Velvet LLC is a US-based e-commerce retailer specializing in premium jewelry, gems, and accessories. For more information, please visit our Site.
    • Product descriptions. Images of products on our Site are for illustrative purposes only. We make every effort to display colors accurately, but we cannot guarantee that your device's display will exactly reflect the true colors of our products.
    • Sole discretion. We reserve the right to add, modify, or discontinue any product or service at any time at our sole discretion without notice.

  2. Eligibility

    By using this Site, you represent that you are at least 18 years of age, or that you are at least 13 years of age and have obtained the consent of a parent or legal guardian. You also represent that you have the legal capacity to enter into a binding agreement. Use of this Site is void where prohibited by applicable law.

  3. Orders

    All orders are subject to acceptance and availability. After placing an order, you will receive an order confirmation email — this is an acknowledgment of receipt, not an acceptance of your order. Order acceptance occurs upon shipment. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed for commercial resale purposes or that involve suspected fraud. We will not be liable to you or any third party for refusing, canceling, or modifying an order.

  4. Payment

    We accept the following payment methods:

    • Shop Pay
    • PayPal
    • Credit Cards (Visa, Mastercard, American Express, Discover)
    • Apple Pay
    • Any other payment method displayed on our Site at checkout.

    We reserve the right to add or remove payment methods at any time at our sole discretion. All transactions are processed in US Dollars (USD).

  5. Pricing Policy

    All prices displayed on the Site are in US Dollars (USD) and are subject to change without notice. Applicable sales tax will be calculated and added at checkout based on your shipping address and applicable state and local tax laws. If a pricing error occurs, we reserve the right to cancel the affected order and notify you accordingly. The price charged will be the price displayed at the time your order is placed.

  6. Shipping, Returns, and Refunds

    Please refer to our Shipping Policy and Return & Refund Policy for full details on shipping timeframes, costs, return eligibility, and refund procedures.

  7. Permitted Use

    You agree to use the Site only for lawful, personal, non-commercial purposes and in compliance with all applicable federal, state, and local laws. You agree not to:

    1. Access the Site through any automated means, bots, scrapers, or data mining tools;
    2. Gain unauthorized access to any part of the Site or its underlying systems;
    3. Collect personally identifiable information from other users without their consent;
    4. Reproduce, resell, or exploit any portion of the Site or its content for commercial purposes;
    5. Use the Site in any manner that could damage, disable, overburden, or impair its functionality;
    6. Impersonate any person or entity or misrepresent your affiliation with any person or entity.

  8. Discount Codes & Promotions

    Promotional codes and discounts offered by Rare Velvet LLC are subject to the following conditions: they cannot be applied to past purchases; they are non-transferable and have no cash value; they may not be combined with other promotional codes or offers unless expressly stated; and they must be used by any published expiration date. Only one promotional code may be applied per order. We reserve the right to modify or revoke promotional codes at any time without notice.

  9. Accounts, Registration, and Passwords

    If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You must notify us immediately of any unauthorized use of your account. Rare Velvet LLC is not liable for any loss or damage arising from your failure to safeguard your account credentials.

  10. Intellectual Property

    All content on this Site — including but not limited to text, graphics, photographs, logos, images, audio, video, and software — is the property of Rare Velvet LLC or its licensors and is protected by US and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content on this Site without our prior written consent. To request permission, contact us at the address below.

  11. User-Generated Content

    If you submit reviews, comments, photos, or other content to our Site, you grant Rare Velvet LLC a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, and display such content in any media. You represent that you own or have the necessary rights to submit such content and that it does not violate any third-party rights or applicable law.

  12. Disclaimer of Warranties

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THIS SITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. RARE VELVET LLC DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

  13. Limitation of Liability

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RARE VELVET LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

    Some states do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

  14. Indemnification

    You agree to indemnify, defend, and hold harmless Rare Velvet LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party rights.

  15. Dispute Resolution & Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the Site shall first be subject to good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA), conducted in English. You waive any right to participate in a class action lawsuit or class-wide arbitration. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction.

    Note: Update the governing state to match your state of incorporation or primary place of business if different from Delaware.

  16. Electronic Communications

    By using this Site or communicating with us electronically, you consent to receive electronic communications from us. You agree that all agreements, notices, and disclosures provided electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

  17. Privacy & Cookies

    Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

  18. Force Majeure

    Rare Velvet LLC shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, pandemics, or failures of third-party service providers.

  19. Severability

    If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

  20. Assignment

    Rare Velvet LLC may assign, transfer, or delegate these Terms or any rights or obligations hereunder without your consent. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent.

  21. Entire Agreement

    These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Rare Velvet LLC with respect to your use of the Site and supersede all prior agreements, representations, and understandings.

  22. Changes to These Terms

    We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site with an updated Effective Date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

  23. Contact Us

    For questions, concerns, or to report a violation of these Terms, please contact us at:

    Rare Velvet LLC
    rarevelvetofficial.com
    Email: support@rarevelvetofficial.com